Customer Experience Advocate

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Kingston , St. Andrew, Jamaica Full-time Posted 30+ days ago
Own the experience. Make every interaction count. Do you take pride in solving problems, keeping promises, and making life easier for customers? We’re looking for a Customer Experience Advocate who will take ownership of the customer journey from placing an order through delivery, invoicing, and payment. You’ll be a trusted point of contact, working across teams to keep customers informed, resolve issues, and ensure a smooth order-to-cash experience. If you’re customer-centric, proactive, and willing to follow an issue through to resolution, we’d love to hear from you. What you’ll do *…

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