Customer Experience Agent

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Brea, California Full-time$46k / year Posted 30+ days ago

Below market. This role pays below the $103k median for similar USD roles (36 comparable postings in our corpus).

Position Summary The Customer Experience Agent plays a critical role in shaping how customers and potential customers perceive the company. As one of the “faces” of the company, you will deliver world-class service that builds trust, loyalty, and long-term relationships. You are passionate about customer experience, confident in handling inquiries, and skilled at de-escalating challenging situations with professionalism and empathy. You are a strong communicator, a team player, and committed to continuous learning and improvement. KEY RESPONSIBILITIES: Develop in-depth knowledge of the…

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