Mirrai Careers

Customer Experience Specialist at 5 Row Apartments

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Virginia - Charlottesville Posted 3w ago
Key Responsibilities Customer Experience & Front Office Operations * Serve as the first point of contact for all customers, including prospects, residents, and vendors * Create a welcoming office environment by greeting every visitor with professionalism and positivity * Deliver exceptional customer service by identifying needs and providing timely, effective solutions * Answer and manage all incoming calls, documenting detailed and accurate information in property management systems * Assist residents with requests such as package retrieval, key distribution, work order entry, and…

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