Mirrai Careers

Customer Experience Specialist (Contractor Role)

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Brazil Remote Full-time Posted 3w ago
You will act as the primary touchpoint for our students, supporting them from onboarding to graduation. This involves guiding customers on live calls—moderating chat and providing on-camera live Q&A support—and ensuring they remain engaged and successful in their learning goals. Additionally, you will become a Subject Matter Expert (SME) in one of our core content pillars, meaning a genuine passion for personal development is a must. You will provide white-glove support while owning the feedback loop that drives the evolution of our products. Responsibilities Community Management & Support:…

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