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Customer Service Representative

EC Markets LTD

Auckland, Auckland, New Zealand Full-time Posted today
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Customer Service Representative – Global Wave Group  Location: Albany, Auckland (Office based)   Reports to: Customer Service Lead    Key Responsibilities  * Handle customer inquiries via online chat and email, assisting clients with issues and questions.  * Coordinate communication between customers and internal departments.  * Work closely with the sales team to address daily sales-related matters.    Essential Requirements  * Previous customer service experience is preferred.  * Experience in stock or securities trading is a plus.  * Proficiency in English, Mandarin, Thai, Filipino, Korean, Malay or Vietnamese.  * Proficient in Microsoft Office (Word, Excel, Outlook, etc.).  * Strong communication and adaptability skills with a responsible work attitude.  * Able to work efficiently with team leaders to meet team objectives.  * Willing to work non-standard New Zealand business hours.    Application Requirements  * Applicants must have the legal right to work in New Zealand.  * Please specify all languages you can speak and your level of proficiency in your CV.

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