Customer Service Specialist

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South Africa - Cape Town Remote Contract$10k–$22k / year Posted 30+ days ago
Below market. This role pays below the $62k median for similar USD roles (60 comparable postings in our corpus).
Join the company and work with fast-growing global companies while building a long-term career. Customer Service Specialist Full-Time · Remote (U.S. Eastern Time Hours) What You'll Do * Monitor and respond to guest messages across text, email, and platform messaging (Airbnb, VRBO, or similar) during assigned hours * Answer guest calls and resolve common questions using a detailed property knowledge base — cabin-specific details, check-in procedures, amenity instructions, local info * Coordinate after-hours maintenance: identify the issue, contact the right local vendor, and keep the…

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