Customer Service Specialist

206 Tours

BRENTWOOD, Tennessee, United States Full-time Posted 9d ago
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Do you dream of a job that's both meaningful and helps people grow? 206 Tours, a leading Catholic pilgrimage tour operator since 1985, is seeking a passionate Customer Service Representative to join our team!   In this entry-level role, you'll: * Become a Pilgrimage Expert: Learn about our inspiring destinations and the benefits of traveling with 206 Tours. You'll guide clients through our offerings and make their pilgrimage dreams a reality. * Provide Exceptional Service: Answer phone calls, emails, and online chats, ensuring clients receive prompt and accurate information. * Master the Journey: Become a whiz at processing reservations, updating clients on changes, and managing special requests. * Be Part of the Family: Collaborate with our team to ensure exceptional customer satisfaction. * Thrive in a Dynamic Environment: Work a flexible schedule that may include occasional overtime.   We're looking for someone who: * Loves Learning: No prior experience is required, but a willingness to learn and grow is essential. * Tech-Savvy: Strong computer skills are a plus! * Team Player: You thrive in a collaborative environment. * Client Champion: Providing excellent customer care is your passion. * Great Communicator: You communicate clearly and efficiently, seeing tasks through to completion. * Detail-Oriented: Accuracy and a keen eye are your strengths. * Problem Solver: You can handle challenges with a smile and a resilient attitude. (Spanish is a bonus!)   Benefits (Full-Time Only): * Paid time off (Holidays, Vacation & Sick Time) * Retirement Savings with Company Match * Medical & Dental Insurance * Travel Discounts * On-the-Job Training   Ready to embark on this exciting journey? Apply today!

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