Customer Success Associate

Company hidden

Chicago; New York, New York, United States Remote Posted 30+ days ago

CSAs work closely with Account Managers, who own the commercial relationship with each account. Your focus is usage, engagement, and adoption, flexing to whatever the business needs. Because you speak with many types of users, you will also partner with Account Executives, our support team, and product teams to share insights that improve the client journey. What You’ll Do * Onboarding and Adoption: Schedule and run 1:1 onboarding sessions for new users helping them integrate the company into their workflow.Warm Outreach and Email Engagement: Reach out to low activity or dormant users…

See the company and apply

Unlock to see who’s hiring, read the full description and apply on the company site.

Checking access…

See how well you match this job

Upload your resume and we’ll score your fit for this role and 6 similar roles — then tailor your CV to it with AI. Free, no credit card.

Check your match

Similar jobs

Explore related jobs

Want more roles like this? Browse fresh jobs or tailor your resume with AI.