Customer Success Manager

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San Francisco Office Full-time$180k–$250k / year Posted 30+ days ago

Above market. This role pays above the $145k median for similar USD roles (200 comparable postings in our corpus).

THE OPPORTUNITY We're growing our US Customer Success team and looking for our next CSM to join our founding US CSMs in San Francisco. You'll own a book of our highest-value enterprise accounts end-to-end, from onboarding through renewal and expansion. You'll be a core part of a small, ambitious team where your work directly impacts customer experience and our US GTM motion. WHAT YOU'LL DO * Own and grow a book of business across business, enterprise, and high-potential accounts, from onboarding through renewal and expansion. * Run high-touch onboarding for strategic accounts, including…

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