Mirrai Careers

Customer Success Manager

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New York Remote Full-time$100k–$150k / year Posted 3w ago
Market rate. This role pays around the $144k median for similar USD roles (226 comparable postings in our corpus).
The company is an AI-powered patent intelligence platform. IP law firms and in-house patent teams use us across the patent lifecycle: invention disclosure, drafting, prosecution, portfolio analysis, and infringement and litigation work. Our customers are practitioners who work to a very high standard of accuracy. Our job is to make them faster without costing them any of that precision. THE ROLE As a Customer Success Manager, you will own post-sale relationships with a book of law firm and corporate IP customers. You will be their trusted advisor from onboarding through renewal. You will…

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