Customer Success Manager

Company hidden

Hybrid (Boston, MA) Posted 30+ days ago
JOB SUMMARY As a member of the Strategic Account Management team, the Customer Success Manager will own the strategy and GMV performance for the company's scaled seller (client) segment; a large portfolio of longtail and SMB sellers served through an efficient, one-to-many model. You'll define how the company covers and grows this segment, forecast and deliver its GMV, and build the operating model and playbook as we scale. The company is an office-first company. You will be expected to work on-site three days per week on Tuesday, Wednesday, and Thursday at our office in Boston, MA, with…

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