Customer Success Manager — Japanese & Korean Speaking (Remote)

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Remote - Japan Remote Posted 11d ago

ROLE DESCRIPTION As a Customer Success Manager at the company, you will own the post-sale customer strategy and relationship for a portfolio of customers. You will help customers realize measurable value from their investment while driving product adoption, retention, growth, and Net Revenue Retention (NRR). You will serve as a trusted advisor throughout the customer journey, developing a deep understanding of each customer’s business priorities, technical environment, key stakeholders, and evolving needs. Using customer insights, product adoption signals, stakeholder relationships, and…

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