Customer Success Manager (Scaled)

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Hong Kong Posted 30+ days ago

As a Customer Success Manager, you are the trusted advisor helping a high volume of customers navigate their journey on the company using proactive, scalable engagement strategies initiated by health signals and journey milestones. You’ll be responsible for maximizing customer lifetime value and success for a diverse portfolio of thousands of expanding the company customers, acting as a strategic connector between your customers and providing the right help at the right time to achieve their unique business goals. You’ll drive healthy adoption, customer retention, revenue realization, and…

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