Customer Success -Travel Operations Specialist

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Philippines - Remote Remote Full-time Posted 2d ago

Travel Operations Specialist What would your day-to-day look like * Document and manage internal escalations, acting as the primary intake representative for incidents and drafting SOPs to prevent recurring disruptions * Monitor multiple queues simultaneously — from automation errors to same-day voids and cancellations — adjusting priorities in real time as conditions shift * Interpret travel advisories and coordinate workflows that process high volumes of schedule changes driven by disruptions or disasters * Communicate directly with airlines, hotel providers, HTS partners, and the…

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