Mirrai Careers

Customer Support Analyst II

Company hidden

Office Location or Remote - USA Remote Posted 3d ago
A Customer Support Analyst Level II works within the Customer Support Center to meet the needs of the company's important customers. The CSA-II will develop a strong working knowledge of our leading edge the company Internet B2B exchange system and growth products, the Customer Support knowledge base, and Customer Support administrative tools. With this knowledge and tools, the CSA-II will answer customer's questions, assist customers in using the functions of the system, and help them when they have problems in using or connecting to the system. Extensive collaborative troubleshooting and…

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