Customer Support Specialist

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Singapore Posted 30+ days ago

Customer Support Specialist - Singapore Salary range $62,000 - $71,000 SGD ($5,100 - $5,900 per month) Objectives of this role: Customer Support & Case Management * Manage customer interactions across phone, case management, and digital channels. * Take ownership of complex customer enquiries and escalated cases, from investigation through to resolution. * Deliver timely, professional, and customer-focused solutions while balancing operational and risk considerations. * Act as an escalation point for customer, transaction, and process-related enquiries. Problem Solving *…

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