Mirrai Careers

Customer Support Specialist (Pacific time zone)

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WestCoast Posted 3d ago
The company builds AI-powered platforms — including PowerAI and PowerGUARD — that help electric utility clients inspect, monitor, and maintain critical infrastructure. As a Customer Support Specialist on our Solutions team, you'll be the primary point of contact for customers reaching out with technical questions and issues. You'll field inbound support requests (primarily via email, managed as Salesforce cases, with some phone support), troubleshoot technical problems, and partner closely with Engineering to get customers unblocked — all while helping build the documentation and processes…

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