ABOUT PANOPTYC At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent worldwide to join us in reshaping the future of retail security. ABOUT THE ROLE We're seeking an experienced Data and Automation Specialist to provide critical analytical insights and process efficiency during our high-growth phase. In this crucial role, you'll oversee data visibility and internal automation development. You'll have the opportunity to build and optimize BI dashboards and AI-assisted workflows, working with cross-functional stakeholders across the company to eliminate manual work and drive data-backed decisions. RESPONSIBILITIES: * Query Optimization: Write and optimize complex SQL queries utilizing joins, aggregations, and window functions to extract clean datasets. * BI Management: Build, deploy, and maintain intuitive BI dashboards to give teams clear visibility into key business metrics. * Data Quality Assurance: Continuously monitor data quality, flag inconsistencies, and ensure a single source of truth across all reporting. * AI Prototyping: Use advanced AI tools (Claude, ChatGPT, Copilot, or no-code AI builders) to prototype and ship scripts, tools, and workflows. * Process Automation: Identify repetitive manual tasks across the organization that can be streamlined or eliminated through automation. * Stakeholder Partnership: Collaborate with cross-functional teams to translate vague business questions into structured analysis and actionable recommendations. * Technical Validation: Maintain clear documentation for data pipelines and automated tools so they can be easily scaled by the team. REQUIREMENTS: * Solid SQL Foundation: Proven mastery of SQL, including deep comfort with complex joins, aggregations, window functions, and query optimization. * Dashboarding Expertise: Hands-on, practical experience building business-facing reports in at least one major BI tool (e.g., Metabase, Power BI, Tableau, Looker, or similar). * Provable AI Projects: Demonstrated, provable experience building and shipping an actual AI-assisted script, automation, or internal tool. * Analytical Rigor: Ability to audit data structures, spot funnel anomalies, and maintain high-integrity reporting that stakeholders can trust without double-checking. * Strong communication skills and ability to work effectively in a remote environment * Availability to work during US business hours TOOLS & TECHNOLOGY: * Data & Analytics: SQL, Metabase, Power BI, Tableau, or Looker * AI & Automation: Claude, ChatGPT, GitHub Copilot, No-Code AI builders, Scripting languages * Collaboration: Slack, Google Workspace, Notion, Ninety, and Microsoft 365 BONUS POINTS: * Experience in loss prevention or retail technology industries * Familiarity with setting and monitoring engineering/operational SLAs and funnel metrics * Experience writing lightweight Python or JavaScript scripts to connect APIs and automate workflows WHY JOIN PANOPTYC? * Opportunity to deploy AI-assisted tools that visibly save team time within your first 1-2 months * Be part of a rapidly growing team reshaping retail security * Full remote work flexibility with a dynamic, global team DETAILS: * Salary: 4-7 USD/hour * Location: Remote * Schedule: US Time, EST Let's protect retail together! 🚀