Designated Support Engineer

Company hidden

Dublin Posted 11d ago
As a Designated Support Engineer (DSE) at the company, you’ll be the named technical support partner for a set of our enterprise customers. You’ll build strong, ongoing relationships through personalized support, timely case management, and deep product expertise. This is a hands-on role focused on delivering high quality, customer centric service to our most engaged users, ensuring that entitled customers receive responsive, thoughtful, and proactive support. In addition to owning support for your assigned accounts, you’ll also contribute to broader case queues, working cross-functionally…

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