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Community & Social Coordinator (Remote)

Percona

EMEA Remote Full-time Posted 30+ days ago
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Percona is looking for someone who can own our technical voice across social and content channels - someone who reads a MySQL, PostgreSQL, or MongoDB changelog for fun, can turn an engineer's Slack message into a post developers actually stop scrolling for, and thinks in terms of a content strategy rather than a content calendar. This role sits inside Engineering, not Marketing. You'll be embedded with the people doing the actual database work, sitting in on the same standups and design discussions, because that's where the content comes from. This isn't an events role, and it isn't a "translate engineering for the business" role either - it's for someone credible enough to be treated as a peer by engineers, who happens to also own how that work gets told to the world. WHAT YOU WILL DO Social & Content Strategy (the core of the role) * Own the social media strategy end to end: channel priorities, content pillars, voice, cadence, and how success is measured - not just execution of a plan handed to you. * Translate real engineering work (patches, RFCs, performance benchmarks, incident postmortems, contributions upstream) into content developers and DBAs actually value. Threads, technical breakdowns, short-form video, dev.to/blog cross-posts. * Build a repeatable system for sourcing content directly from engineering work in flight. Release cycles, RFC discussions, on-call retros etc. rather than depending on ad hoc asks. * Use AI-assisted tools for production (video, drafting, repurposing) without losing technical accuracy or authenticity. * Define and track the metrics that actually matter for a technical audience (engaged developers, not just impressions) and report on what's working. Embedded Technical Credibility * Sit close enough to engineering to actually understand what's shipping and why. Attend the relevant standups, sprint reviews, or design discussions as a regular participant, not an occasional observer. * Be genuinely fluent in open source database engineering conversations. MySQL, PostgreSQL, MongoDB internals, replication, performance tuning, or similar. Enough to interview an engineer, catch a technical inaccuracy, and ask the right follow-up questions. * Participate authentically in the communities you're writing for (forums, Slack/Discord, GitHub discussions). This is source material and credibility, not a separate job. * Push back on engineers' first drafts of an explanation when it's technically sloppy or won't land with the audience, and earn the trust to do that. Community Signal, Not Community Ops * Monitor community sentiment and conversation on social and community channels to inform what content to make next. * Amplify contributor and community voices as part of the content strategy. * Light moderation/engagement on owned channels as needed - this is in service of content and strategy, not a standalone community-management function. What's Explicitly Out of Scope This role does not own event logistics, on-site conference representation, swag/booth coordination, or contributor/ambassador program administration. Some occasional travel for content capture (e.g., filming at a conference Percona is already attending) may come up, but travel is not a core expectation. WHAT YOU HAVE DONE * A demonstrated ability to go deep on technical subject matter - you don't need to ship production code, but you need to understand database/open-source engineering concepts well enough to write about them accurately, defend that accuracy to an engineer, and be trusted in an engineering room. * A portfolio or track record of technical content (blog, social, video) aimed at developers or infrastructure/ops audiences. * Experience owning a social strategy, not just executing one. From channel selection and content planning, to measurement. * Real, active participation in open source or developer communities. * Strong short-form video creation skills, including on-camera presence. * Excellent technical writing. Ability to accurately summarize something like a query optimizer change or a replication failure mode for a technical audience. * Comfortable working directly with engineers as primary sources, day to day, as part of the team rather than a periodic interviewer. WHAT WILL MAKE YOU STAND OUT * Hands-on experience with MySQL, PostgreSQL, or MongoDB (as a user, DBA, or contributor). * A history of contributing to open source projects (code, docs, or community). * Prior experience embedded in or adjacent to an engineering team (DevRel, technical writing, or similar) rather than in a pure marketing/comms function. * Experience building a technical brand's presence from a smaller base i.e., you've done this from scratch, not just maintained an existing machine. <!--WEB-ONLY--> Why Percona? At Percona, we believe an open world is a better world. Our mission is to enable everyone to innovate freely, by providing the best open source database software, support, and services. We make databases and applications run better through a unique combination of expertise and open source software built with the community for you. Our technical teams are experts in MySQL, MongoDB, PostgreSQL, and MariaDB. Percona is proud to be a remote-only and globally dispersed workforce – we have colleagues in more than 50 countries! We offer a collaborative, highly-engaged culture where your ideas are welcome and your voice is heard. Our staff receives generous benefits including flexible work hours and various paid time off programs, all your equipment for your remote office, funds for career development (external training, certifications, conferences), ongoing connectivity allowances, and the opportunity to participate in our equity incentive plan. We also have benefits that support a healthy work/life balance such as The Percona Adventure Team, Work-from-Anywhere, FlowDays, FryDays, and overall flexibility. We also support being socially responsible through our PAVE volunteering program and Women Transforming Technology. If you love the idea of working with a high-growth tech company that is one of the best in the business and known globally as a leader in the open-source database space, let’s talk! Connect with us and stay up to date on our latest news and developments by following us on LinkedIn and Twitter. We look forward to connecting with you!

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