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Director, Exam Administration

American Board of Emergency Medicine

East Lansing, Michigan, United States Full-time Posted 30+ days ago
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Director, Certifying Examination Administration 📍 Michigan-Based Hybrid - Remote Eligible | Full-Time | Exempt ABEM is seeking a strategic and collaborative Director, Certifying Examination Administration to lead the planning, execution, and continuous improvement of our high-stakes Certifying Examination program. In this role, you will lead exam administration, operational readiness, risk management, stakeholder engagement, and process improvement while ensuring a high-quality experience for candidates, volunteers, and staff. You will serve as the Administrative Lead for all Certifying Exam administrations and work closely with executive leadership, technology teams, and cross-functional stakeholders to ensure successful exam delivery. What You'll Do * Lead administration of ABEM's Certifying Examination program. * Drive exam readiness, operational planning, and risk mitigation. * Oversee logistics, volunteer coordination, candidate management, and staffing needs. * Partner with technology teams on system enhancements, testing, and platform reliability. * Manage budgets, vendor relationships, and resource planning. * Lead change management, process improvement, and post-exam reviews. * Develop dashboards, KPIs, and executive-level reporting. * Attend all Certifying Exam administrations (approximately 9 weeks of travel annually). What You'll Bring * Bachelor's degree in Business, Management, Education, Health Administration, or related field (Master's preferred). * 7+ years of experience in program management, certification, credentialing, assessment operations, or a related field. * Experience leading complex, high-stakes programs with multiple stakeholders and timelines. * Strong leadership, communication, analytical, and problem-solving skills. * Experience with change management, operational readiness, and process improvement preferred. * Experience working with technology platforms, testing, and system implementations preferred. Why Join ABEM? This is an opportunity to lead a mission-critical certification program, collaborate with executive leadership, and help shape the future of emergency medicine certification in a mission-driven organization. Apply today to join a team dedicated to advancing excellence in emergency medicine certification.

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