Director, Digital Platforms & User Experience

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Washington, DC Posted 30+ days ago

The Director, Digital Platforms & User Experience leads the delivery, governance, and continuous improvement of the company’s digital platforms, including the website, community platform, LMS, and mobile app experience. This role ensures that the company’s digital properties are stable, scalable, accessible, and aligned with business and user needs. The Director leads platform operations and governance while establishing UX standards, managing strategic vendor partnerships, and continuously optimizing the digital ecosystem through performance measurement, analytics, testing, and user feedback…

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