Director, Engagement Strategy

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United States Remote Full-time$150k–$206k / year Posted 30+ days ago

Market rate. This role pays around the $199k median for similar USD roles (111 comparable postings in our corpus).

Reporting directly to the Senior Director, Customer Marketing, you will drive strategic member communication programs across our book of business, with special attention paid to our largest, most complex accounts. You will manage a team of 7 Engagement Strategy Managers, acting as a player-coach who elevates the team's focus from execution to high-value strategic consulting and operational excellence. In this role, you will transform customer engagement by shifting employers from basic benefits promotion to embedding the company’s marketing within their broader operational and business…

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