Director of Field Application Specialist

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Emeryville, CA Posted 11d ago

POSITION OVERVIEW As the Director of Field Application Specialists, the first member of this new team, you play a critical role in creating and executing presales and post-sales customer success strategies, field support, technical training, and application-focused, scientific presentations to drive customer adoption and retention. Reporting to the VP of Global Commercial Operatoins, you will be responsible for building and leading a field application team, driving the highest level of customer success and satisfaction, and developing the strategies, processes, and KPIs to support all of the…

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