Enterprise Support Specialist

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Phoenix, AZ; New York, NY; San Francisco, CA; Los Angeles; CA, United States - Remote Remote Posted 30+ days ago

The Online Ordering Support team plays a key role in this mission by helping restaurants operate their digital ordering experience day to day. We resolve issues quickly, strengthen operational standards, and improve how merchants experience our product. You will manage support tickets across channels, troubleshoot issues end to end, and partner with internal teams to drive resolution when needed. Your work will directly impact merchant success and operational performance. You will be part of a team that is continuously improving how support operates. You will help maintain quality…

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