F2P Customer Success Associate

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Remote, United States Remote Full-time Posted 4w ago
Join our team The customer support role at the company is the heartbeat of the company. You will play a key role in supporting and nurturing our user relationships, by collecting the voice of the customer and funneling feedback to appropriate channels. You will join a small, but passionate team that acts as the front-line to our users, and help with user onboarding, resolve bug and usability issues, and collect and prioritize product and feature requests. Successful candidates for this job are skilled problem-solvers who are adept at asking questions to help distill the causes and intent…

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