ABOUT THE JOB About Numeric Every business relies on accounting. Yet most software in the space was built in the early 2000s — clunky, slow, and far behind the curve on AI. Today, accountants are facing a growing, unsolved data problem as data volumes and systems complexity grow — and they lack the tools to solve it. The problems are real, hard, and increasingly urgent. But they’re solvable. Enter Numeric — the modern financial data platform for accounting and finance. Weaving together data, workflows, and AI-first solutions, we’re empowering accounting teams to achieve verifiable, detailed financial data faster and make business decisions with greater confidence. We have strong product market fit and a growing base of customers who love our product - including OpenAI, Plaid, Brex, Betterment, and many more. We’re backed by top-tier investors including Menlo Ventures, IVP, Founders Fund, and 8VC, along with founders and executives from Ramp, Segment, and other category-defining companies. The Role We're at an inflection point. We're a growth-stage company in the middle of launching something new — and it's working. A small scrappy team outside of engineering has been carrying the full weight of getting here: scoping POCs, onboarding our first customers, working on the foundation. Now we need to build out the team around them. The operational surface area is expanding fast. This role will be the connective tissue between our customers and our product — someone who can get their hands dirty in implementation, earn credibility with finance and accounting stakeholders, and turn customer feedback into a smarter roadmap. Early enough to shape how this function is built, surrounded by a team that moves fast, and the opportunity to grow fast. If you want to join early enough to shape something, this is that moment. What You’ll Do * Turn customer chaos into product clarity. When customers describe their workflows and frustrations, you're already translating it into something the product team can use — structured, prioritized, and tied to the bigger picture. * Own it, start to finish. From the first scoping call to go-live and everything that comes after — you're the one making sure implementations land well and customers actually get value out of the platform. * Be the customer's north star post-sale. Timelines, escalations, the 4pm "something's broken" message — it all comes through you, and you wouldn't have it any other way. * Be in the weeds with engineering and product. Emerging modules, edge cases, scope creep — you partner closely with the technical team to keep alpha and beta customers on track without letting things spiral. * Build the playbook as you go. We're early enough that the implementation muscle memory doesn't fully exist yet — you'll be the one creating it, and future teammates will thank you for it. Who You Are * You speak finance fluently. Close processes, reconciliation workflows, and the chaos of month-end aren't abstract concepts to you — you've lived close enough to them to earn credibility fast with any CFO or controller you're sitting across from. * You've shipped implementations, not just participated in them. You've owned the full arc — scoping, configuration, go-live, the inevitable curveballs — and you have opinions about what good onboarding actually looks like. * You know your way around an ERP. NetSuite, SAP, Oracle, or similar — you understand how data moves through these systems and, more importantly, what happens when it doesn't. * You're a synthesizer, not just a note-taker. You can tell the difference between a customer quirk and a real product gap, and you know how to bring that signal to a product team in a way that actually lands. * You're the person customers want to call. Executive conversations, tough moments, long-term relationships — you handle all of it with composure, and you're comfortable being the face of the product for the people who matter most. * You've got a seat at the product table. Whether through sprint planning, prioritization frameworks, or just being the loudest voice for the customer in the room — you understand how roadmap decisions get made and how to influence them. Hard Requirements * 4+ years of experience in Big 4 accounting or an implementation role (or both!) How we Work * Brick by Brick: To win, our team needs to show up and execute in each domain every day. * Love the Game: We focus on the craft and a deep sense of giving a f*ck. We’re building a company full of people who are equally engaged and motivated. * SALY: We refuse to accept “Same As Last Year.” For too long, accounting and finance systems have reflected outdated processes instead of reimagining what’s possible. We’re driven by a first-principles approach to building better solutions. * Own the Outcome: We own our results. We typically hire builders and give them large mandates with high-trust. Engineers are responsible not just for code, but for ensuring the product is solving the end problems of the users. * Earn the right: We’re impatient to deliver results. We relentlessly iterate, measure, and improve. Every day is an opportunity to beat our prior best, raising the bar for the value we deliver to customers. E Pluribus Unum-eric. ** * 😄 And, important to note, we take business building seriously. But we aim to never take ourselves too seriously & laugh a lot.