Genesys Cloud Engineer

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Charlotte, North Carolina, United States Full-time Posted 3w ago

The company is seeking an experienced Genesys Cloud Engineer to serve as the technical owner for our Genesys Cloud CX environment, with a strong focus on outbound dialer strategy, administration, performance and optimization. This role helps strengthen internal platform ownership, improve contact center productivity and support the technology that helps the company protect what matters most. This full-time role is based in-office, in our headquarters in Charlotte, North Carolina. In this role, you will partner with contact center leadership, Salesforce and business application teams,…

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