Mirrai Careers

Head of Customer - DACH

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Munich Remote Full-time Posted 30+ days ago
YOUR MISSION As Head of Customer for DACH at the company, you own everything that happens with our customers in your territory: the outcomes (GRR, NRR), the operating model that makes delivery repeatable, and the people who run it. You lead a regional team of Customer Value Partners, Data Scientists, and Implementation Consultants, and you sit between the Chief Customer Officer and the front line. This isn't a role where the playbook already exists and you just execute it, but it's also not a role where you build your own version in isolation. Much of the operational discipline, the services…

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