Head of Customer Success & Experience

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San Francisco, California, United States Full-time Posted 30+ days ago
San Francisco Bay Area · Hybrid · Full-time · Reports to CEO We help companies orchestrate customer engagement across the post-sale lifecycle—from onboarding and adoption to expansion, advocacy, and retention—through one unified platform. We are a growing startup serving sophisticated enterprise Marketing, Customer Success, and GTM organizations that are rethinking how they operate in the age of AI. We are doing the same internally. The role We’re looking for a hands-on Head of Customer Success & Experience to lead and redesign an AI-first, value-obsessed, and AINS CS org.  You will own…

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