Mirrai Careers

Head of Product (Growth & Experience)

gamingtec

Lisbon, Portugal Full-time Posted today
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Are you ready to own the end-to-end player experience and drive growth in conversion, engagement, and retention? We are looking for a Head of Product (Growth & Experience). You will own the end-to-end player experience across app and web, driving improvements in conversion, engagement, and retention. Ensure the product (iOS, Android, web) becomes a competitive advantage by translating growth insights into product improvements that increase LTV and marketing efficiency. All you need is: * Experience in product management, growth product, or UX-driven roles; * Strong understanding of conversion funnels and user behaviour; * Data-driven, comfortable with analytics and A/B testing; * Experience with mobile apps and web platforms; * Ability to translate business goals into product features; * Experience in betting, gaming, fintech, or high-conversion consumer apps is a plus. Your daily adventures will look like: 1. Product Ownership: * Own app (iOS & Android) and website experience; * Define and manage the product roadmap aligned with business and growth priorities; * Prioritise features based on impact on conversion, retention, and engagement; * Ensure product features comply with regulatory requirements and responsible gaming standards. 2. Funnel & Conversion Optimisation: * Improve key conversion steps: registration, KYC, first deposit; * Identify friction points and lead initiatives to improve user journey performance; * Work closely with Marketing to translate data into product improvements. 3. Retention & Engagement: * Define and improve retention mechanics (gamification, user journeys, in-app engagement); * Collaborate with Promo and CRM teams on feature-driven retention strategies; * Increase user frequency and long-term value (LTV). 4. Product Strategy & Roadmap: * Define product priorities based on user data, competitive benchmarking, and market trends; * Ensure the product remains competitive vs leading operators in Portugal. 5. Cross-Functional Collaboration: * Work closely with Growth, Brand, Tech, and Country Manager; * Translate business needs into clear product requirements. 6. Delivery & Execution: * Own product backlog and prioritisation; * Work with tech teams and project managers to ensure timely delivery; * Ensure features are delivered with clear success metrics. Key KPIs: * Conversion rates (registration → deposit); * App performance (install → activation → deposit); * Retention and churn; * User engagement (frequency, session depth); * Contribution to LTV improvement. What This Role Is Not: * Not a project manager; * Not a technical lead; * Not purely UX or design. Why you will love working here: * Competitive salary; * Dynamic, friendly and innovative work environment; * Career growth and professional development opportunities; * Hybrid work model with flexibility. And this is how our interview process goes: * A 30-minute interview with a member of our HR team to get to know you and your experience; * A final 2-hour interview to gauge your fit with our culture and working style. Sounds interesting? Do not hesitate to apply or contact us if you have any questions!

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