Head of Regulated Industries, Customer Success

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San Francisco, CA | New York City, NY Posted 30+ days ago

You'll partner day to day with the Regulated Industries sales organization so that customers experience one the company from first conversation to production. You'll turn what works at one regulated customer into a methodology that works at the next. That means success plans that anticipate the governance gates. Executive programs that reach the CIO, CISO, CRO and compliance leaders who decide whether Claude gets deployed. Expansion plays that survive long procurement cycles. You’ll inherit a partially formed team, spanning individual contributors and managers. You'll hire and run the…

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