Department: Operations / Guest Services Position Type: Internship (Seasonal | Part-Time | Full-Time) Reports To: Operation Leads and Director of Operations *Will provide Internship credit if applicable* Position Overview The Hospitality Intern supports daily guest services and hospitality operations within a fast-paced wildlife park environment. This role provides hands-on experience in tourism operations, customer service, retail and food service support, and park-wide hospitality standards. The ideal candidate is enthusiastic, professional, and passionate about delivering exceptional guest experiences while gaining practical industry experience. Key Responsibilities Guest Service & Operations Support * Assist all Operation positions / static and float based on need * Greet and assist guests in a friendly and professional manner * Provide accurate information about park attractions, amenities, policies, and hours * Address guest inquiries and resolve concerns promptly * Support guest flow and ensure a positive park experience * Assist with daily operations of concessions, dining areas, and retail locations * Operate point-of-sale (POS) systems as needed * Restock merchandise and supplies * Maintain cleanliness and presentation standards in all guest-facing areas * Follow all health, safety, and park operational policies * Assist with basic data entry and operational tracking * Support inventory counts and supply organization * Participate in staff meetings * Collaborate with multiple departments to ensure smooth daily operations Qualifications * Currently pursuing or recently completed a degree in Hospitality, Tourism, Business, Communications, or related field * Strong communication and interpersonal skills * Professional demeanor and positive attitude * Ability to work flexible hours, including weekends and holidays * Comfortable working in a fast-paced, outdoor environment Preferred Qualifications * Previous customer service, retail, or food service experience * Familiarity with POS systems * Interest in tourism operations, communication, and conservation  Physical Requirements * Ability to stand and walk for extended periods around the park grounds * Ability to lift up to 50 pounds * Ability to work outdoors in varying weather conditions