Mirrai Careers

Implementation Lead

Company hidden

United States Remote Full-time$115k–$125k / year Posted 2w ago
Market rate. This role pays around the $140k median for similar USD roles (63 comparable postings in our corpus).
WHAT YOU'LL DO * Own each new brand from signed contract to live, starting from the sales handoff * Own escalations during onboarding, partner with Sales and Engineering as needed * Get the right people on the brand's side involved early, from founders to their retention team or agency, and keep them engaged through go-live * Run the technical setup: Shopify, Klaviyo, etc., and make sure the data is right before the customer sees it * Build use cases that match the reason each customer signed up * Transition accounts to its CSM with a clear handoff * Turn what works into playbooks for…

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