Implementation Manager

Company hidden

San Francisco Full-time$100k–$125k / year Posted 30+ days ago
Market rate. This role pays around the $145k median for similar USD roles (156 comparable postings in our corpus).
What You'll Do * Turn every AE/SE handoff into a scoped, confirmed launch plan within 48 hours of signature * Configure each account and run the kickoff and hands-on training that gets real crews using the company, not just clicking through a demo * Drive customers to their first completed workflow and their first real adoption milestone inside 45 days * Run reinforcement sessions and office hours that catch stragglers before they quietly churn * Chase blockers down with Customer Success and Product until they're actually resolved, not just logged * Document goals, stakeholders, risks,…

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