Implementation Manager (UK)

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United Kingdom Remote Full-time£70k–£90k / year (est.) Posted 6d ago

What you'll do * Turn every AE/SE handoff into a confirmed launch plan within 48 hours of signature * Configure accounts and run kickoff and hands-on training that gets crews using the company on real jobs * Drive customers to their first completed workflow and adoption milestone inside 45 days * Run reinforcement sessions and office hours that catch stragglers before they churn * Chase blockers with CS and Product until they're resolved, not just logged * Hand off to the CSM with every exit criterion closed and the account documented What we're looking for * 2+ years owning SaaS…

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