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Inbound Sales Team Manager

Bullpen Talent

Mexico Remote Full-time Posted 30+ days ago
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INBOUND SALES TEAM MANAGER Location: Remote (LATAM) Working Hours: U.S. Pacific Time Compensation: $1,800 USD per month. Additional bonuses may be available based on performance. Bullpen Talent is hiring an Inbound Sales Team Manager for a U.S. home renovation company. The primary responsibility of this role is to build and manage a team of low-cost remote representatives who handle inbound homeowner inquiries and schedule appointments. Homeowners contact the company directly to: * Request renovation / construction estimates * Schedule appointments * Reschedule appointments * Ask questions about services * Follow up on projects We are looking for someone who has previously built and managed this type of team. RESPONSIBILITIES * Recruit, hire, train, and manage a team of low-cost remote customer service and scheduling representatives * Create processes, scripts, and training materials * Ensure inbound leads are answered quickly and professionally * Monitor team performance and quality * Coach underperforming team members * Maintain strong appointment booking rates * Keep the team motivated, accountable, and productive * Report results and recommend improvements REQUIREMENTS * Experience working for a home services company (roofing, remodeling, HVAC, restoration, windows, landscaping, solar, etc.) * Experience building and managing teams of remote customer service, scheduling, or appointment-setting representatives * Experience recruiting and managing lower-cost remote staff * Experience creating processes and training programs * Strong English communication skills * Available during U.S. business hours * Extremely reliable IDEAL CANDIDATE You have personally built and managed a remote team responsible for handling inbound homeowner inquiries and scheduling appointments. You know how to find good people, train them quickly, manage performance, and keep a lower-cost remote team operating at a high level. Compensation: $1,800 USD per month, plus bonuses after several months of performance. TO APPLY Please tell us: * What type of home services company you worked for * How many people you managed * Where the team was located * How you recruited the team * What results the team achieved

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