Incident Manager - Detection & Response

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San Francisco, CA | Seattle, WA | New York City, NY | Washington, DC Posted 30+ days ago

You’ll be the driving force behind maturing and scaling our incident response lifecycle—from detection and triage through containment, remediation, and post-incident review. Critically, some of the highest-impact work in this role happens after the immediate response: gathering data on incident trends, reporting on patterns and root causes, and working cross-functionally across engineering, security, infrastructure, and product teams to ensure that broad fixes and systemic improvements are actually implemented. You won’t just manage incidents—you’ll make sure we get meaningfully better…

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