Overview The Inside Sales role ensures that all customer needs are promptly addressed in a courteous and professional manner. Will assist staff with all aspects of the sales and execution process. Acts as a liaison between customer and Outside Sales team operations team to provide a high level of customer service. The Inside Sales role is critical to ensuring a smooth and efficient sales process, contributing to customer satisfaction and overall business success. Essential Functions: * Manage customer orders by assisting Outside Sales team with quotations, order placement, product fulfillment, scheduling, and support after the sale * Manage order entry in ERP * Collaborate with operations team to secure needed product * Manage customer portals and communicate scheduling changes with appropriate team members * Communicate any credit issues discovered upon order entry to appropriate sales personnel * Answer incoming calls or emails; timely & professionally * Perform other duties as required Competencies/Skills/Abilities: * High School Diploma or GED required * Strong organizational skills and effective team player * Ability to be detail-oriented and multi-task, work within specified timeframes * Strong verbal and written communication skills are required, Bi-lingual English/Spanish is a plus * Previous Customer Service work experience is required; previous work experience in our industry is preferred * Proficient with Microsoft Office; Outlook, Excel and Word Personal Attributes: * Positive Attitude – Cooperation, Courteous, Friendly, Honest, Respectful * Teamwork – Collaborative, Team Player, Accept Feedback, Customer Service, Emotional Intelligence, Interpersonal Skills * Work Ethic – Multi-tasking, Organization, Time management & Efficiency, Strategic Planning, Results Oriented BENEFITS Medical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness Insurance EEO At Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. POSITION TYPE/EXPECTED HOURS OF WORK This is a full-time position that requires overtime as business needs dictate. OTHER DUTIES Please note:  this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice. PRIVACY NOTICE We value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data. This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent. By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at [email protected].