Intake Clinical Counsellor

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Mumbai Full-time Posted 30+ days ago

PURPOSE OF THE JOB: To provide high-quality professional counselling, "in-the-moment" support, and intake services. Serves as the central point for clinical triage and scheduling for the company service users. Core Responsibilities: Helpline & Crisis Management Serve as the primary first point of contact for employees and their dependents accessing the the company helpline via telephone, live chat, or email. Provide immediate "in-the-moment" clinical support to callers in distress, utilizing psychological first aid and stabilization techniques. Conduct comprehensive clinical risk…

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