IT Operations Engineer

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Balzan, Malta Full-time Posted 11d ago

Key responsibilities End-user support and IT operations * Act as the primary IT contact for the Malta office: triage, resolve and escalate incidents and service requests within agreed response times. * Manage the full hardware lifecycle — procurement input, imaging, deployment, asset register, repairs, warranty and secure disposal. * Run employee onboarding and offboarding: account creation, licence assignment, device provisioning, access rights and clean, auditable leaver processes. * Administer Microsoft 365 day to day — accounts, groups, shared mailboxes, licences, permissions…

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