IT Support Engineer

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New York City, NY; San Francisco, CA; Seattle, WA; Washington, DC Posted 30+ days ago
The company is growing fast, and our IT operations need to keep pace. That means onboarding at scale, automating repetitive processes (including with Claude), and continuously improving the employee experience. You'll handle support challenges across our primarily macOS environment while contributing to the operational improvements that help us scale. You'll work closely with IT Engineering and Security, with opportunities to grow into more technical infrastructure work over time. RESPONSIBILITIES End-User Support * Triage and resolve issues across hardware, software, networking, and…

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