IT Support Engineer

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Dublin, IE Posted 9d ago

KEY RESPONSIBILITIES * Triage and resolve issues across hardware, software, networking, and accounts, mostly through our ticketing system, plus Slack and in-person * Diagnose and fix issues across macOS, ChromeOS, iOS, Android, and our core SaaS platforms (Google Workspace, Slack, GitHub, Atlassian) * Troubleshoot device issues, including enrollment, configuration profiles, and policy enforcement * Support access management and employee lifecycle workflows (onboarding, offboarding, reorgs) * Handle escalations that need cross-team coordination * Join an on-call rotation for urgent…

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