Mirrai Careers

IT Systems & Help Desk Specialist

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Menlo Park, California, United States Full-time Posted yesterday
Job Description As a member of the Technology Group, the IT Systems & Help Desk Specialist serves as a primary day-to-day technology support resource for the firm. The role is principally focused on responsive Tier 1 and Tier 2 help desk support, including troubleshooting user issues, managing access and accounts, supporting devices and applications, and coordinating timely resolution of technology requests. The position also assists with the administration and reliable operation of the firm’s Microsoft environment and key business systems, including Microsoft Dynamics 365, Bloomberg…

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