ABOUT THE ROLE We are seeking a motivated and highly organised Junior Administrative Assistant to support day-to-day business operations. This role is ideal for an entry-level professional with strong English communication skills, excellent attention to detail, and the ability to manage multiple priorities effectively. You will work across various administrative and customer-focused activities, maintaining accurate records, processing orders, responding to customer enquiries, and supporting multiple stakeholders across the business. ABOUT THE CLIENT You will be working with a professional and fast-paced organisation that values accuracy, customer service, collaboration, and operational efficiency. The team provides a supportive environment for individuals who are proactive, reliable, and eager to develop their administrative and professional skills. IDEAL PROFILE * 1 - 2 Years of experience in administration, customer service, or office support * Excellent verbal and written English communication skills. * Strong attention to detail with a high level of accuracy. * Ability to multitask and manage competing priorities effectively. * Comfortable taking direction from multiple managers and stakeholders. * Strong organisational and time-management skills. * Proficient in Microsoft Office, particularly Outlook, Word, and Excel. * Professional, customer-focused, and approachable communication style. * Ability to work independently while contributing effectively within a team. * Experience with order processing, data management, or compliance-related processes is desirable. * Positive attitude, willingness to learn, and strong sense of accountability. RESPONSIBILITIES * Conduct daily compliance calls and accurately record and maintain the outcomes. * Manage and respond to customer care emails professionally and within required timeframes. * Process customer orders accurately and efficiently. * Cross-check information across multiple systems to ensure data accuracy and completeness. * Perform regular data entry and maintain accurate and up-to-date records. * Follow up on outstanding tasks and ensure they are completed within required timeframes. * Provide administrative support to multiple departments across the organisation. * Communicate effectively with team members, customers, and external stakeholders. * Identify and escalate discrepancies or issues to the relevant stakeholders. * Assist with general administrative activities and ad hoc projects as required. * Maintain a professional and customer-focused approach across all interactions. HOW WE TAKE CARE OF OUR TEAM 💰 Get paid in Australian Dollars 🏥 Medical insurance from day one for you + spouse (or parents if unmarried) 🩺 Generous OPD coverage from doctor visits to all your medical needs 🏡 Home office setup allowance to build your ideal workspace 🌐 Internet allowance to keep you connected 💪 Gym & wellness allowance to stay fit and balanced 🎉 Work hard, play hard – regular team events & engagement activities 🧠 Diji Assist – Mental health & counseling support when you need it 📚 We invest in you – reimbursement for industry certifications 🗣️ Open-door culture – your ideas and feedback always matter 🌍 Flexible work – home or office, wherever you do your best work 🏆 Rewards & recognition that actually recognize you 🥳 Great christmas & financial year-end parties to unwind with your loved ones

Junior Administrative Assistant

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