Mirrai Careers

Junior Complaints & Compliance Specialist

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Berlin, Germany Full-time Posted 30+ days ago
COMPLAINTS AND COMPLIANCE SPECIALIST Location: Berlin (office first, full-time) THE TEAM The Complaints team sits within Operations and works every day to make sure merchants who run their businesses on the company get fair, fast, and compliant resolutions whenever something goes wrong with a payment. As payment volumes grow, so does the complexity of the cases the team handles, from delayed payouts to disputed chargebacks, and this role exists to build the specialist skills needed to resolve these cases with precision and care. Joining now means learning the mechanics of payment…

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