We are looking for a detail-oriented KYB and Onboarding Operations Specialist to support the onboarding of institutional, crypto, Web3, fintech and financial services clients. This is an internal, non-client-facing role focused on KYB reviews, onboarding case management and operational coordination. Proficient, hands-on experience using Sumsub is a key requirement for this role. Crypto or digital asset experience is a strong advantage. Duties & Responsibilities * Review KYB applications and corporate documentation, including ownership structures, directors, UBOs and authorised signatories. * Use Sumsub to review applications, manage case statuses, identify gaps and maintain accurate case records. * Manage and track onboarding cases and client account setup through internal systems and trackers. * Coordinate onboarding activities across Compliance, Operations, Sales and Relationship Management. * Identify missing information, inconsistencies, expired documents and red flags requiring escalation. * Support source of funds/source of wealth reviews and crypto wallet checks where required. * Maintain clear case summaries, handover notes, SOPs and onboarding documentation. * Ensure onboarding files are accurate, organised and ready for review or approval. Requirements * Proficient, hands-on experience using Sumsub is essential. * Strong experience in KYB, onboarding operations, compliance operations or similar back-office workflows. * Good understanding of corporate structures, UBO identification, directors and authorised signatories. * Experience reviewing corporate documentation across multiple jurisdictions. * Strong attention to detail and ability to identify documentation gaps and inconsistencies. * Understanding of risk-based onboarding, EDD, sanctions, PEP and adverse media escalation. * Strong organisational skills and ability to manage multiple cases simultaneously. * Good working knowledge of Excel or Google Sheets. * Strong written communication skills for internal notes, summaries and stakeholder updates. * Crypto/digital asset experience, including familiarity with wallet addresses and on-chain checks, is highly desirable.

KYB and Onboarding Operations Specialist

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