KYC EDD Operations Agent (German)

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Sofia, Bulgaria Full-time Posted 30+ days ago
KYC EDD OPERATIONS AGENT Team: KYC Operations Location: Sofia (office first, full-time) TEAM DESCRIPTION Our KYC Operations team keeps the company's merchants safe by reviewing transaction alerts, verifying identities, and resolving complex compliance cases across our core markets. This role is a new addition to the team and brings something we haven't had before: a dedicated outbound calling capability that lets us resolve tricky verification cases over the phone instead of leaving customers waiting on email chains. As a KYC EDD Operations Agent, you'll clear transaction alerts, carry out…

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