Laundromat Attendant

APEX Plumbing Solutions, Inc.

Danville, Kentucky, United States Full-time$21k–$31k / year (est.) Posted 4d ago
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Family-Owned Atmosphere: Enjoy a close-knit work environment where you’re valued as part of the family, with open communication and support at every level. Cutting-Edge Equipment: Work with the latest innovative technology, enhancing your skills and efficiency on the job. Community Commitment: Be part of a team that cares deeply about serving the Central KY communities, making a positive impact on our neighbors and fostering lasting relationships. Why Choose Apex Solutions? * $10-$15 Per hour * WORK-LIFE BALANCE  * Standard Working Shifts-    Monday-Friday / 8am - 3pm and Wed-Fri 3pm-8pm Sat-Sun 7am-3pm * 401(k)retirement plans with company matching * Medical Insurance * Dental Insurance * Vision Insurance * 40 hours + of PTO Accrued per Year * 4 Paid Holidays Off * Company-Provided uniforms( t-shirts) * Team-Focused Work Environment * Win!Paid time off when you get 5-star reviews from customers * our customers as well as the greater good by contributing to both local and global causes. * Office Support: We have a dream team of office employees that are dedicated to making your life easier from the Warehouse to Dispatch & Customer Service, to Marketing and HR Job Duties & Responsibilities * Greet customers in a friendly and professional manner. * Assist customers with operating washers, dryers, payment systems, vending machines, and other equipment. * Keep the laundromat clean and presentable throughout the entire shift. * Clean and disinfect washers, including doors, drums, detergent compartments, and exterior surfaces. * Clean dryer lint screens and surrounding areas regularly. * Wipe down folding tables, chairs, counters, carts, doors, windows, and other customer areas. * Sweep and mop floors as needed throughout the shift. * Clean and maintain restrooms and restock supplies. * Empty trash cans and replace liners before they become full. * Keep entrances, sidewalks, and parking areas clean and free of trash when assigned. * Monitor washers and dryers for leaks, unusual noises, error codes, overheating, or other problems. * Immediately report equipment malfunctions, water leaks, electrical concerns, safety hazards, or property damage. * Place malfunctioning equipment out of service when directed and clearly identify it for customers. * Monitor the facility for unsafe conditions and correct or report them promptly. * Maintain an organized attendant/work area. * Refill vending products and laundry supplies when required. * Maintain appropriate inventory of detergent, bags, cleaning products, restroom supplies, and other consumables. * Notify management when inventory is running low. * Handle customer questions, concerns, and complaints professionally. * Follow company procedures regarding refunds and customer credits. * Monitor the facility to discourage vandalism, theft, misuse of equipment, and inappropriate behavior. * Report suspicious activity or serious incidents to management immediately. * Complete opening and closing procedures when assigned. * Secure doors, equipment, cash, keys, and company property according to company procedures. * Complete required daily cleaning and inspection checklists. * Perform additional duties reasonably related to the operation of the laundromat. Wash-Dry-Fold Responsibilities If the laundromat offers wash-dry-fold service, the attendant may also: * Receive and properly label customer laundry. * Weigh laundry and accurately document orders. * Keep each customer's laundry completely separated. * Follow customer washing and drying instructions. * Properly sort clothing by color, fabric, and washing requirements. * Inspect pockets and identify items requiring special handling. * Wash and dry clothing using appropriate machine settings. * Neatly fold and package completed laundry. * Verify orders before returning them to customers. * Maintain accurate customer/order information. * Keep wash-dry-fold work areas clean and sanitary. * Notify management immediately of damaged, missing, or questionable items. Cash & Payment Responsibilities When applicable: * Handle cash and electronic payments accurately. * Follow company procedures for refunds and credits. * Maintain accountability for company money during the shift. * Never remove, borrow, or use company funds for personal purposes. * Immediately report payment-system or coin-machine problems. * Complete required end-of-shift cash documentation. Safety Responsibilities * Keep floors dry and immediately address water spills or leaks. * Place warning signs around wet or hazardous areas. * Keep aisles, exits, and emergency equipment unobstructed. * Know the location of fire extinguishers, first-aid supplies, emergency shutoffs, and emergency exits. * Follow manufacturer and company requirements when using cleaning chemicals. * Never mix incompatible cleaning chemicals. * Wear appropriate personal protective equipment when required. * Report injuries, customer accidents, equipment damage, leaks, electrical problems, or other safety incidents immediately. * Do not attempt electrical, gas, plumbing, or mechanical repairs unless specifically trained and authorized. Required Skills * Dependable and punctual. * Friendly and professional customer-service skills. * Ability to work independently without constant supervision. * Strong attention to cleanliness and detail. * Good organizational skills. * Ability to follow written procedures and checklists. * Basic math and money-handling ability. * Ability to communicate effectively with customers and management. * Ability to remain professional when dealing with difficult customers. * Willingness to clean restrooms, floors, machines, trash, and other facility areas. * Ability to recognize equipment or safety problems and promptly report them. * Honest and trustworthy when handling company property and customer belongings. Physical Requirements The employee must be able to: * Stand and walk for extended periods. * Frequently bend, reach, twist, and kneel. * Push and pull laundry carts. * Load and unload washers and dryers. * Regularly lift and carry laundry, supplies, and trash. * Perform repetitive folding and cleaning tasks. * Work around heat, humidity, laundry chemicals, and operating machinery. Minimum Requirements * High school diploma or equivalent preferred. * Prior customer-service, cleaning, hospitality, retail, or laundromat experience preferred but not required. * Reliable transportation to and from work. * Ability to work assigned shifts, including evenings, weekends, and holidays when required. * Ability to follow company policies and safety procedures. * Ability to pass any company-required background screening. What Success Looks Like A successful Laundromat Attendant keeps the facility clean, safe, organized, and customer-ready at all times. Customers are greeted and assisted promptly, equipment problems are reported quickly, wash-dry-fold orders are completed accurately, and the next employee arrives to a facility that is properly stocked and ready for business.   Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment

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