Learning & Development Lead, Risk Ops

Company hidden

New York, NY Posted 30+ days ago
TRAINING LEAD, RISK OPERATIONS You will build and maintain governance frameworks that drive consistency and quality in training delivery across both our internal team and our BPO partners. You will define the standards, design the curriculum, and establish the oversight processes that ensure training is held to the same bar regardless of who delivers it or where. You will partner closely with BPO training leads to align on content, track completion and impact, and drive continuous improvement in how our teams learn and perform. This role is ideal for someone with direct experience building…

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